Sim Surge Cookie Policy

Last updated: 27/11/25

This Cookie Policy explains how Sim Surge uses cookies and similar technologies on our website www.simsurge.net

By using our website, you consent to the use of cookies in accordance with this policy, unless you disable them through your browser or cookie settings.

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website.
They help the website function properly, improve performance, and provide information to website owners.

Cookies can be:

  • Essential – required for the website to operate

  • Functional – improve user experience

  • Analytical – help us understand how visitors use the site

  • Marketing – used for advertising and social media integrations

2. How We Use Cookies

Sim Surge uses cookies to:

  • Ensure the website loads and functions correctly

  • Improve site speed and performance

  • Understand what pages are visited and how users interact

  • Analyse traffic to improve content and user experience

  • Deliver a smoother and more personalised browsing experience

  • Assist with checkout and customer enquiries (if applicable)

3. Types of Cookies We Use

Essential Cookies

These are necessary for the website to work.
They include:

  • Security features

  • Page navigation

  • Contact and enquiry forms

  • Basic site functionality

You cannot disable these through our cookie banner, but you can block them in your browser (not recommended).

Functional Cookies

These support features such as:

  • Remembering your preferences

  • Keeping items in your cart (if applicable)

  • Enhancing usability

Analytics & Performance Cookies

These help us understand how people interact with our site using anonymous data.

We may use:

  • Google Analytics

  • Other performance or tracking tools

These cookies show us information such as:

  • How visitors found our site

  • Which pages are viewed most

  • How long visitors stay

  • Errors or broken links

This helps us improve the user experience.

Marketing & Third-Party Cookies

These cookies may be used if we embed:

  • YouTube videos

  • Social media plugins

  • Advertising tools

  • Third-party booking or payment systems

They may collect information to personalise content or measure performance.

We only use these with consent (if your website has a cookie banner).

4. Managing Cookies

You can control or disable cookies through:

Your browser settings

Most browsers let you:

  • Block cookies

  • Delete cookies

  • Set cookie preferences

  • Block tracking scripts

Popular browser links:

  • Chrome: chrome://settings/cookies

  • Safari: Preferences > Privacy

  • Firefox: Settings > Privacy & Security

  • Edge: Settings > Cookies and Site Permissions

Your cookie banner (if installed)

If your website uses a cookie consent banner, you can:

  • Accept all cookies

  • Reject non-essential cookies

  • Customise your preferences

5. Third-Party Cookies

Some third-party services we use may place their own cookies on your device.
These providers have their own privacy and cookie policies, which we do not control.

Examples include:

  • Google Analytics

  • Stripe or PayPal

  • Social media widgets

  • Embedded videos

We recommend reviewing their policies if you want more detail.

6. Changes to This Cookie Policy

We may update this Cookie Policy from time to time.
Any changes will be posted on this page with a new “Last updated” date.

7. Contact Us

If you have any questions about our use of cookies, please contact:

Email: info@simsurge.net
Website: www.simsurge.co.uk